Airport Transport with Care: What to Expect from UDO’s Service

Traveling by plane can be exciting—but also stressful, especially for seniors, individuals with medical conditions, or those who use mobility aids. From navigating busy terminals to managing luggage and getting to the airport on time, the process can quickly feel overwhelming.

That’s why UDO Transport offers specialized, compassionate airport transportation designed to make your travel experience safe, stress-free, and dignified.

In this blog, we’ll walk you through what you can expect from our airport service—and how UDO goes beyond traditional taxi or rideshare options to provide true door-to-terminal support in the Raleigh–Durham, NC area.

Why Choose UDO for Airport Transportation?

Unlike standard ride services, UDO Transport is built to meet the needs of:

Seniors and elderly travelers
People with physical disabilities or chronic illnesses
Dialysis or chemotherapy patients traveling for treatment
Wheelchair users or those needing mobility assistance
Post-surgery patients
Travelers needing a safe, patient-first experience

Whether you’re flying out for a medical procedure, heading to see family for the holidays, or returning home from rehab, we ensure every ride to and from Raleigh–Durham International Airport (RDU) is comfortable, reliable, and safe.

What Sets UDO Apart?

Here’s what you can expect from UDO’s airport transport service:

1. Door-to-Door & Hand-to-Hand Service

We don’t just stop at the curb—we go the extra mile.

We pick you up right at your front door, whether it’s a home, facility, or hospital.
Our trained staff assist with luggage, mobility aids, and boarding the vehicle.
If needed, we escort you into the terminal and help you locate airline check-in counters or airline assistance staff.

This level of care is especially valuable for first-time flyers, seniors, or solo travelers who need a little extra help.

2. Wheelchair & Medical-Ready Vehicles

All of our vans are ADA-compliant and equipped with wheelchair lifts, ramps, and secure seating.

We also accommodate:

Oxygen tanks
Walkers and canes
Rollators and scooters
Personal attendants or caregivers riding along

And don’t worry—our vehicles are climate-controlled, clean, and comfortable for short or long rides to the airport.

3. On-Time, Every Time

We understand how important timing is for air travel. With UDO, you’ll never have to wonder if your ride will show up.

We confirm flights in advance
Pick-up times are scheduled to get you there early
We monitor traffic and airport delays
Return trip pickups are on time and coordinated with your arrival

Whether your flight is early in the morning or late at night, you can count on us to be there.

4. Compassionate, Trained Drivers

Our drivers are trained in working with seniors and medically vulnerable passengers. They are:

CPR and First Aid certified
Skilled in Passenger Assistance Training
Background-checked and HIPAA-compliant
Friendly, calm, and professional—even under pressure

They don’t just drive—they care.

Service Area

Our airport transport service is available to and from:

Raleigh–Durham International Airport (RDU)
Medical flights or air ambulance coordination
Hotels, rehab centers, and homes across:
- Raleigh
- Durham
- Cary
- Chapel Hill
- Apex
- Wake Forest
- Garner and surrounding North Carolina areas

Common Airport Travel Use Cases

Medical Travel

We work with patients who are flying for:

Surgeries in other states
Specialized treatments or clinical trials
Long-term rehab programs

We help coordinate your ride to the airport—and make sure you arrive with care.

Holiday or Family Visits

Seniors who need help traveling to see loved ones during the holidays can trust us for:

Pickups with luggage help
Holiday airport rides to family homes
Return rides after their visit

International & Domestic Flights

Traveling internationally or across the country? We’ll make sure you arrive at the airport early, calm, and ready for check-in.